Pazo Run support
Write to support@alanthic.co. We usually answer within two business days.
Common questions
My run doesn't show up in Pazo
Pazo reads runs from Health Connect (Android) or Apple Health (iPhone). Check that Garmin Connect is set to write to them, that Pazo has permission to read them, and pull down on the Today tab to sync. You can also add a run by hand.
My workouts are not on my watch
Open Pazo on the watch with your phone nearby and Garmin Connect open; it downloads the next days. Pair the watch first in Settings → Watch.
How do I cancel my subscription?
In your App Store or Google Play account settings. Deleting your Pazo account does not cancel it.
How do I delete my account?
See Delete your account.